YOUR SAFETY IS OUR PRIORITY

WE ARE HERE FOR YOU



During these unprecedented times, where the world faces the COVID-19 pandemic, the health and safety of you and our staff are of our utmost priority.

We have implemented additional precautionary measures in our premises to ensure a safe environment for our customers and staff.



CONTACT US DURING COVID-19

Our retailer's facilities undergo an updated daily cleaning regimen and their personnel observe safe distancing measures to continue supporting our customers' needs.


To explore our new cars, current offers and inventory.




Our Service Centre will be closed until further notice.

If you are a Jaguar owner and have questions about the ownership and maintenance of your vehicle during COVID-19 restrictions, please click here.
Information regarding vehicle service and sales are available on our websites.

If you have any questions you can also reach out to us via our chat feature.

FREQUENTLY ASKED QUESTIONS

OPEN ALL
Can I request Financial Services advice?
What is the status of my new car order?​ When can I collect my new car order?
How can I test drive a vehicle?
What is Jaguar doing about servicing, repairs, warranty and service packs impacted by COVID-19?
How and when will my new vehicle handover take place?
How long will my battery last during a period of non-use?
Will my tyres be damaged if the vehicle is parked for an extended period?
Will my brakes be affected if my car is parked for a long time?
What fuel level should I have when parking my car for long periods of time?
How long will my EV battery last if the car is not in use?
How often should I clean my car?

JAGUAR VEHICLE HYGIENE

Learn how to reduce the risk of COVID-19 transmission.

CLEANING YOUR VEHICLE

PREPARE

PREPARE

Before you begin, wash your hands with antibacterial soap for at least 20 seconds or use hand sanitiser that contains at least 60% alcohol.

Put on nitrile gloves and dispose of any waste that may be inside the vehicle. Prepare to focus your efforts on hard, non-porous surfaces; these run the highest risk of contamination.
SANITISE

SANITISE

Clean your vehicle with disinfectant wipes or sprays, particularly the high-risk surfaces, which include:

Steering Wheel, Dashboard, Gear Selector, Fuel Cap, Seatbelts, Interior Controls, Mirrors, Touchscreens, Door Handles and Key Fob.
REPEAT

REPEAT

Repeat your hand washing or alcohol-based hand sanitising technique after cleaning. Be sure to repeat all steps before and after each drive for optimal results.

If you are taking over the vehicle from someone who is self-isolating, or who has a confirmed case of COVID-19, professional medical advice should be sought, and deeper cleaning may be required.