TOUCH FAQS

Please select a category below or question below.
TOUCH FAQS

GENERAL

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WHAT IS MAP UPDATER?
WHY IS THE MAP UPDATER NOT DETECTING SD CARD?
IS MY MAP UPDATER UP TO DATE?
WHICH OPERATING SYSTEMS DOES THE MAP UPDATER SUPPORT?
WHY IS MY VEHICLE NOT RECOGNISING THE SD CARD?
WHY IS NO VIN LINKED TO THE SD CARD?
CAN I CANCEL A DOWNLOAD AND INSTALL IN PROGRESS?
DO YOU HAVE A CONTACT CENTRE FOR SUPPORT?
WHERE IS THE SD CARD?
HOW CAN I CHECK THE AVAILABILITY OF ANY MAP UPDATES?
WHY IS MY VIN SHOWN IN THE MAP UPDATER?
CAN I STORE MY OWN PERSONAL DATA ON THE SD CARD?
WHY ARE SOME OF THE OPTIONS GREYED OUT?
ARE THE OLDER MAPS DELETED ON A NEW INSTALL?
WHAT DO I DO IF I HAVE LOST, BROKEN OR DAMAGED MY SD CARD?

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As we roll out InControl, specific features described may be optional, and market or powertrain dependent. Please consult your local Jaguar Retailer for availability and full terms. Certain features require an appropriate SIM with a suitable data contract, which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.